La Palm Beach Hotel – 31st July 2026

The Electricity Company of Ghana (ECG) is making steady progress in its journey to become a stronger, more efficient and customer-focused power distributor, with a series of bold reforms beginning to deliver tangible results.

Addressing shareholders at the Company’s 28th Annual General Meeting, Managing Director, Ing. Kwame Kpekpena reflected on a year that demanded difficult decisions, disciplined leadership and a renewed focus on delivering value to customers and the nation.

“2025 was not a year for business as usual,” he said. “It was a year of action. We knew the challenges before us, and we made deliberate decisions to strengthen the Company, improve our finances and position ECG for long-term success.”

Those decisions, he explained, were guided by ECG’s five-year corporate strategy, Transforming ECG: Empowering the Future of Energy, which is reshaping how the Company operates, serves customers and manages its resources.

One of the most significant milestones during the year was ECG’s record-breaking revenue mobilisation exercise, which generated a historic GHS2.045 billion in a single collection drive. Management also introduced measures to cut unnecessary costs, including restructuring its electronic payment platforms and renegotiating major service contracts which saves the Company millions of cedis every month. The successful resolution of the Power Distribution Services (PDS) arbitration also protected ECG from a potential financial burden that could have significantly affected its operations.

For customers, the improvements were visible in everyday service delivery.

More households and businesses were connected to the national grid in 2025 than the previous year, with new connections increasing by over 31 per cent. Customers also spent less time waiting for electricity connections, as the average connection period dropped from more than 56 days to just under 40 days.

ECG’s growing transition to prepaid metering also continued, giving customers greater control over their electricity consumption while helping the Company improve revenue collection and operational efficiency. Today, more than half of ECG’s customers are on prepaid meters.

The Company also intensified its fight against power theft and commercial losses through large-scale meter replacement programmes and targeted revenue protection exercises. Nearly 386,000 meters were replaced during the year, while thousands of illegal connections and revenue leakages were addressed.

Although system losses remain a challenge, Ing. Kpekpena said the progress made in 2025 provides a solid foundation for more aggressive interventions in the coming year.

“We are not where we want to be yet, but we are moving in the right direction. Every improvement we make strengthens our ability to deliver reliable electricity and better value for our customers.”

ECG also continued investing in the reliability of its network.

While the Company restored power quickly whenever outages occurred – meeting regulatory benchmarks for restoration times – Ing. Kpekpena acknowledged that reducing the frequency of outages remains a key priority. Planned investments in network reinforcement, modern technologies and digital monitoring systems are expected to improve reliability even further in 2026.

The Company’s financial performance also reflected the impact of these reforms.

Revenue grew by 16.2 per cent to GHS22.1 billion, while the Company’s loss after tax narrowed significantly from GHS8.26 billion in 2024 to GHS2.52 billion in 2025. The improved performance was driven by stronger revenue mobilisation, tighter cost controls and favourable economic conditions.

For Ing. Kpekpena, however, the story behind the numbers is about people.

He paid tribute to ECG’s employees, describing them as the driving force behind the Company’s transformation.

“Our people worked under challenging conditions throughout the year, yet they remained focused on serving our customers. Their commitment, professionalism and resilience have been central to the progress we have made.”

Safety also remained a major focus, with electrical incidents reducing by almost 23 per cent compared with the previous year—an encouraging sign as ECG continues working towards its goal of zero harm.

The Company’s efforts were also recognised nationally, earning ECG several prestigious awards, including Energy Sector Recovery Champion of the Year, State Organisation Project of the Year, and Chief Executive Officer of the Year (Power) at the Ghana Energy Awards. Its Training Centre was also honoured for excellence in learning and development during the year under review.

Looking ahead, Ing. Kpekpena said ECG will continue to focus on improving revenue collection, reducing system losses, investing in network infrastructure, expanding digital solutions and developing the skills of its workforce.

He expressed confidence that the reforms underway will continue to strengthen the Company and improve the quality of service delivered to customers across the country.

“Transformation is not an overnight event; it is a journey,” he said. “The progress we made in 2025 gives us confidence that we are building a stronger ECG – one that is financially resilient, operationally efficient and better equipped to power Ghana’s future.”