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Thursday, February 22, 2024

DISCLAIMER: Mobile Money Scam

The attention of the Electricity Company of Ghana (ECG) has been drawn to activities of fraudsters who call ECG customers in the name of ECG to make payments to certain mobile money accounts to access ECG services.

Customers should please note that ECG does not demand payments for services through phone calls. Customers are strongly advised to personally initiate transactions through ECG POWER (Mobile App or short code*226#) for all payments.

The ECG Mobile App (ECG POWER) can be downloaded from the ECG website (www.ecg.com.gh), Play store or App store for convenience in transacting business with ECG. Customers can also visit any ECG office for assistance to access the ECG Mobile App and other ECG services.

Management of ECG takes this opportunity to urge all customers to beware of these fraudsters and report such incidents to the security agencies or the nearest ECG office to assist ECG to track and bring these fraudsters to book.

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Convenience in your hands

ECG Customers with Smart Prepaid Meters or Postpaid Meters can now purchase credit or Pay Bills at their convenience, using their phone.The hustle of having to join a queue and the difficulty of purchasing credit at odd hours has come to an end.No more hustle!This app will not only help you purchase credit or top up, or Pay bills,but also help track your purchases or payments and consumption.Download ECG Power!

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Convenience in your hands