News
PREPAID METER THIEF ARRESTED BY POLICE IN ASHANTI REGION
Ashanti West- 11th July 2025
Prince Asare, a 31 year old resident of Sepaase in the Atwima Nwabiegya South Municipality of the Ashanti Region, has been arrested by the Abuakwa Divisional Command for stealing prepaid electricity meters from customers.
The suspect was caught by residents of Abuakwa Agogo Newsite on Monday, 7th July, 2025 stealing a prepaid meter and was later handed over to the Abuakwa District Police Station for arrest and further investigation.
Addressing the media, Ing. George Amoah, ECG General Manager for Ashanti West Region, revealed that customer complaints on stolen meters have increased in recent times as the menace of stolen meters have become rampant in the Ashanti Region.
According to Ing. Amoah “Lately, a lot of customers have thronged our offices to report stolen meters which was an inconvenience to our cherished customers as they had to go through the stress of obtaining a police report and later paying the cost of meter replacement before getting their stolen meters replaced”.
Ing. Amoah indicated that the growing trend prompted the company to intensify public education to create public awareness and liaise with the security agencies to clamp down on individuals perpetrating such illegal acts and this has yielded results with the arrest of the suspect at Abuakwa.
“The modus operandi of this individual was that he moved from community to community to steal prepaid meters and in some cases replace these prepaid meters with fake postpaid meters” Ing. Amoah disclosed.
Ing. Amoah bemoaned the adverse effects of this illegal act as the fake meters installed after stealing the prepaid meters made customers consume power for free on the blind side of ECG, hence affecting the revenue collection and financial health of the Company.
“Replacing the prepaid meters with fake meters for customers affect the revenue activities of ECG as such customers will be consuming power on the blind side of the ECG. The suspect also installed the stolen prepaid meters without the knowledge of ECG for customers not in our system and this contributes to our losses as customers consume electricity illegally”, he added.
Ing. Amoah thanked residents of Abuakwa Agogo Newsite for their extreme vigilance which led to the arrest of the suspect and called on the general public to be vigilant and report such individuals to the nearest police station to enable ECG nip the menace of stolen meters in the bud.
He cautioned individuals engaged in such activities to desist from the menace of meter theft since ECG will prosecute any individual caught stealing or destroying any property of the Company.
The suspect has since been detained at the Abuakwa District Police Station as officials prepare to arraign him before court.
Central Region – 6th September 2026
The Electricity Company of Ghana (ECG), Central Region, used the 5th Anniversary Central EXPO 2026 as an opportunity to connect with customers, answer their questions and help them make better use of ECG’s services.
Held from August 31 to September 6, 2026, at the Adisadel College Park in Cape Coast, the exhibition brought together a diverse cross-section of customers and members of the public. The event was organised by the Ghana Tourism Authority under the theme, “Celebrating 5 Years of Advancing Trade, Promoting Tourism and Unlocking Opportunities.”
For Md. Tamara Asomani-Wiafe, General Manager Central Region, the exhibition was more than just an opportunity to showcase the Company’s services. It provided a chance to interact directly with customers and understand some of the concerns they face in accessing electricity services.
Visitors to the ECG stand received information and guidance on a range of issues, including meter acquisition, energy conservation, new service connections, billing concerns and the ECG Power App.
Particular attention was given to helping customers embrace ECG’s digital services. New customers were taken through the process of downloading, registering and navigating the ECG mobile app, with the team providing assistance at every step.
Customers were also encouraged to settle outstanding electricity bills. As an added incentive, branded souvenirs were presented to customers who successfully completed the app onboarding process.
The participation marked the first time ECG Central Region had taken part in the Central EXPO, giving the Region an opportunity to engage customers in a more informal and interactive setting.
The Ghana Tourism Authority commended the ECG Communication Team for its professional approach, as well as its efforts to educate and engage customers throughout the exhibition. The Authority encouraged the Region to continue participating in future editions of the EXPO.
The experience reinforced the value of meeting customers where they are, listening to their concerns and helping them find simple and convenient ways to access ECG’s services.
