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ECG and Ghana Fire Service Strengthen Collaboration for Enhanced Safety

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The Electricity Company of Ghana (ECG) and the Ghana National Fire Service (GNFS) are deepening their collaboration to improve fire prevention, emergency response, and public safety. This was the focus of a high-level meeting held at the Ghana Fire Service Headquarters in Accra, where Mr. Charles Nii Ayiku Ayiku, ECG’s General Manager for External Communications, engaged with the Head of Public Relations at GNFS, DOII Desmond Ackah. 

The discussions centered on key areas of cooperation, including faster power isolation during emergencies, supporting fire volunteers in rural areas, mitigating transformer and pole fires, and enhancing public education on fire safety and electricity use.

Key Areas of Collaboration

Faster Power Isolation in Emergencies – The Fire Service raised concerns about delays in cutting off electricity during fire outbreaks, which hampers firefighting efforts. Both organizations are exploring ways to improve response times.

Support for Rural Fire Volunteers – GNFS trains fire volunteers in farming communities to help prevent and control fires. ECG is considering ways to motivate these volunteers, particularly in activities like clearing vegetation around power infrastructure to reduce fire risks.

Tackling Transformer and Pole Fires – With an increasing number of transformer and pole fires, ECG and GNFS aim to enhance joint monitoring, maintenance, and community awareness to mitigate these incidents.

Public Education on Fire Safety and Electricity Use – Both parties discussed launching a joint initiative to educate Ghanaians on the safe use of electricity to prevent electrical fires.

Leveraging Fire Service TV for Awareness – ECG commercials and safety messages could be aired on Fire Service TV to reach a wider audience with critical public safety information.

This engagement underscores the importance of cross-sector collaboration in safeguarding lives and property. ECG and the Ghana Fire Service reaffirmed their commitment to working closely to implement these initiatives for the benefit of all Ghanaians.

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ECG Central Region Connects with Stakeholders at Central EXPO 2026

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Central Region – 6th September 2026

The Electricity Company of Ghana (ECG), Central Region, used the 5th Anniversary Central EXPO 2026 as an opportunity to connect with customers, answer their questions and help them make better use of ECG’s services.

Held from August 31 to September 6, 2026, at the Adisadel College Park in Cape Coast, the exhibition brought together a diverse cross-section of customers and members of the public. The event was organised by the Ghana Tourism Authority under the theme, “Celebrating 5 Years of Advancing Trade, Promoting Tourism and Unlocking Opportunities.”

For Md. Tamara Asomani-Wiafe, General Manager Central Region, the exhibition was more than just an opportunity to showcase the Company’s services. It provided a chance to interact directly with customers and understand some of the concerns they face in accessing electricity services.

Visitors to the ECG stand received information and guidance on a range of issues, including meter acquisition, energy conservation, new service connections, billing concerns and the ECG Power App.

Particular attention was given to helping customers embrace ECG’s digital services. New customers were taken through the process of downloading, registering and navigating the ECG mobile app, with the team providing assistance at every step.

Customers were also encouraged to settle outstanding electricity bills. As an added incentive, branded souvenirs were presented to customers who successfully completed the app onboarding process.

The participation marked the first time ECG Central Region had taken part in the Central EXPO, giving the Region an opportunity to engage customers in a more informal and interactive setting.

The Ghana Tourism Authority commended the ECG Communication Team for its professional approach, as well as its efforts to educate and engage customers throughout the exhibition. The Authority encouraged the Region to continue participating in future editions of the EXPO.

The experience reinforced the value of meeting customers where they are, listening to their concerns and helping them find simple and convenient ways to access ECG’s services.

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