Credit purchase challenges with prepaid meters being fixed – ECG

There have been interruptions in the purchase of electricity credits by customers over the past days, a situation many customers have raised concerns about.

In a statement, the ECG attributed the anomaly to some technical challenges that are already being resolved to ensure uninterrupted power supply to customers.

“Affected customers should please note that our engineers are working assiduously to correct the anomaly and restore the system to normalcy.

Credit purchase challenges with prepaid metres being fixed - ECG
ECG’s Ashanti SBU statement

“We apologise for the inconvenience caused by this technical challenge,” the Ashanti SBU appealed in the statement signed by its director, David Asamoah.

Some customers in Volta, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw and Tafo have been affected.

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