Dr. Nicholas Kwabena Smart-Yeboah

He had an early career in university teaching and research for 8 years. At the university, he was a senior lecturer for 4 years and the acting head of the department for 17 months.

He subsequently worked with the Electricity Company of Ghana (ECG) for over 23 years as a top executive in system operations, safety, maintenance and customer services delivery. As the Director of Customer Services from 2008 till his retirement in July 2013, he provided leadership, coordination, guidance and supervision of the Customer Services Directorate in respect of the following activities: energy purchases and sales, billing, collections and debt management, revenue protection, metering and customer connections, customer relations management, product marketing and preparation of tariff proposals. Specifically, he was involved in coordinating different groups of professionals across various Directorates to formulate periodic tariff proposals for presentation to the regulatory authority. Under his leadership, electricity sales shot to nearly US$900 million in a year for the first time. In 2012, he initiated smart metering projects costing nearly US$40 million which are currently being implemented.

Dr. Smart-Yeboah is a past external examiner and part-time lecturer at the Regional Maritime University. He concluded a World Bank-funded 2-year assignment as the Supervising Consultant for the Energy Sector Utility Reform Project (ESURP) at the Ministry of Energy in the Republic of Sierra Leone at the end of March, 2019. In this position, he tracked and certified the performance of a Management Contractor that had been given fully delegated authority to run a utility’s business as well as implement its functions for a contract duration of three (3) years.

Between October 2016 to July 2018, he was part of a team (KNUST and Fichtner AG) funded by the Millennium Challenge Corporation (MCC) that executed a project aimed at regulatory strengthening and capacity building of the Public Utilities Regulatory Commission (PURC) to achieve cost-reflective tariffs while ensuring the protection of poor and vulnerable consumers at the same time.

Thursday 29 July 2021,  Dr. Nicholas Kwabena Smart-Yeboah was sworn into office as part of a nine (9) member Governing Board of the Electricity Company of Ghana (ECG).


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